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2019 SESSION
19102586DBe it enacted by the General Assembly of Virginia:
1. That §§ 59.1-511, 59.1-512, and 59.1-513 of the Code of Virginia are amended and reenacted and that the Code of Virginia is amended by adding a section numbered 59.1-513.2 as follows:
§ 59.1-511. Calling time restrictions.
No telephone solicitor shall initiate, or cause to be
initiated, a telephone solicitation call at any time on a
Sunday or national holiday, or on any day other than a Sunday or national
holiday other than between 8:00 9:00 a.m. and 9:00 8:00
p.m. local time at the called person's location, unless the telephone solicitor
has obtained the prior consent of the called person.
§ 59.1-512. Identification of telephone solicitor required.
A telephone solicitor who makes a telephone solicitation call
shall, immediately upon making
contact with the called person, identify himself:
1. The individual making the
telephone solicitation call by his first and last names and the;
2. The
name of the person on whose behalf the telephone solicitation call is being
made promptly upon making contact with the called
person; and
3. The property, good, or service being offered by the person on whose behalf the telephone solicitation call is being made.
§ 59.1-513. Transmission of caller identification information required.
A. A telephone solicitor who makes a telephone solicitation
call shall transmit the telephone number, and, when available by the telephone solicitor's
carrier, the name of the telephone solicitor. It shall not
be a violation of this section to substitute (, for the name and telephone
number used in, or billed for, making the call), the name of the person on
whose behalf the telephone solicitation call is being made and that person's customer
service telephone number. The number so provided must shall permit, during regular business hours at all times, any individual
to make a request not to receive telephone solicitation calls.
B. No telephone solicitor shall take any
intentional action to prevent, or fail
to take any action within the power of the telephone solicitor that would
prevent, the transmission of the telephone solicitor's name
or telephone number to any person receiving a telephone solicitation call.
§ 59.1-513.2. Caller ID spoofing prohibited.
A. As used in this section:
"Call" means any communication, message, signal, or transmission made to a person through the use of a communications service.
"Caller" means a person who makes a call using a communications service.
"Caller identification information" means information provided by a caller identification service regarding the telephone number of, or other information regarding the origin of, a call made using a communications service.
"Caller identification service" means a listing of caller identification information that is shown to a recipient of a call when a call made using a communications service is received.
"Caller ID spoofing" means the practice of using an application or other technology in connection with a communications service to cause any caller identification service to transmit caller identification information that represents or states that the call originates from a telephone with an area code assigned to an area within the Commonwealth or from a location within the Commonwealth if the person on whose behalf the telephone solicitation call is being made does not conduct business from a location within the Commonwealth.
"Commissioner" means the Commissioner of Agriculture and Consumer Services.
"Communications service" includes any telecommunication service, broadband service, or interconnected Voice-over-Internet Protocol service.
B. No person shall perform caller ID spoofing when making a call to another person in the Commonwealth.
C. This section shall not apply to:
1. The blocking of caller identification information;
2. Any federal, state, or local law-enforcement agency;
3. Any federal intelligence or security agency; or
4. A provider of a communications service that is:
a. Acting in the communications service provider's capacity as an intermediary for the transmission of a call between the caller and the call's recipient;
b. Providing or configuring a service or service feature as requested by the provider's customer;
c. Acting in a manner that is authorized or required by applicable law; or
d. Engaging in other conduct that is necessary to provide its communications service.
D. A person who is subjected to a violation of this section may file with the Commissioner a written complaint that states the name and address of the person alleged to have committed the violation complained of, the particulars of the violation, and any other information required by the Commissioner. After the filing of a complaint, the Commissioner shall investigate the allegations to ascertain issues and facts. If upon the completion of such investigation the Commissioner determines that a violation of this section has occurred, the Commissioner shall refer a complaint to the Federal Trade Commission or request an appropriate legal official to bring an action under § 59.1-517 with respect to such violation, including an action for an award of a civil penalty of not more than $1,000 for each such violation. This section does not prevent a person from exercising any right or seeking any remedy to which he might otherwise be entitled, including initiating an action to enjoin a violation and to recover damages as provided in § 59.1-515.