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2011 SESSION

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SB 741 Terminations of electric utility service; endangerment of customer's health.

Introduced by: W. Roscoe Reynolds | all patrons    ...    notes | add to my profiles

SUMMARY AS INTRODUCED:

Terminations of electric utility service; endangerment of customer's health.  Requires an electric utility to postpone its termination of service of a residential customer for five days, or to reconnect service to such a customer within five days, if the customer notifies the utility that termination of electric service endangers the health of the customer or member of the customer's household. If the customer provides a physician's written certification within the five-day period describing how the termination of electric service, by curtailing the operation of electric-powered life-supporting equipment, would aggravate an existing medical condition or pose a danger to the customer or a member of the customer's household who is medically dependent on the equipment, the utility is required to refrain from terminating the customer's service for an additional period of at least 10 days, during which time the utility and customer may negotiate a deferred payment agreement if the customer demonstrates he can pay the outstanding balance but only in installments. The utility shall not terminate service on account of the outstanding balance as long as the customer complies with the deferred payment agreement and pays ongoing charges for electric service.


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